Customer References

Since Big Roast started in 2006 we have gained many loyal, satisfied customers. We started this section on 8th January 2009 to reassure customers who are purchasing from us about our product and service – this is not updated as regularly as our blog entries which we encourage customers to look at to get a better idea of our events and customer feedback.

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“A big thank you to Big Roast and especially to Ricky for an excellent evening. Everything was perfect from arriving on time, setting up and cleaning up, to cooking what a lot of my guest said was the best lamb they have had. Will definitely use you again. “ Scott Brown, 27th of July 2010

“We were very happy with the service provided – it was excellent.  Our chef Thomas was extremely polite and helpful. Unfortunately we missed him leaving – he was so unobtrusive! Please thank him for us – he is a credit to your company!  We had countless compliments about the food and a few people asked for your details – I’m not sure your cards were picked up though as people were more interested in the food!  I was also very impressed that none of your staff tried a continual soft sell on the other items I know you company can provide - I find that extremely annoying and it is to your credit that no one did that! I have no idea when we will have another large party but I will definitely recommend your compnay to anyone who asks!  Many thanks once again - you and Thomas helped make it a perfect evening!” Joy Granat, 26th of July 2010

“Yes – went  well . . . great food, good guy . .  in fact hardly knew he was there, apart from all the nice cooking smells.  We will use you guys again!” David Phillips, 26th of July 2010

“I would like to say that we were extremely satisfied with everything provided by the Big Roast Company.  The food was excellent.  Likewise the chef too was excellent.  I did say at the time how smoothly the whole operation took place.  It must be quite a task to cut up so much meat.  At first it was thought that there would be too much meat but everyone enjoyed it so much that they returned for more.  The salads were fantastic, appetizing and flavoursome. I would also like to thank you for your efficiency in accepting the booking and making a number of ‘follow ups’ to ensure that the event would succeed as planned.  I have suggested that as the event was planned by the Music Department that perhaps we could do an ‘encore’ next year.” Margaret Rates, St Paul’s Cathedral , 21st of July 2010

“Really impressed.  Chef was great, food was great. Guests raved at how great the hog roast was.  Would thoroughly recommend. Thank you.” Lisa Davies, 20th of July 2010

“On behalf of PTE architects a very big thanks for a fantastic hog roast! Everyone loved it and it complimented our ‘Wild West’ theme perfectly. Ricky the chef was very friendly and cooked the hog to perfection. We will definitely use Big Roast again.” Stephen Arnold, 19th of July 2010

“Everything went very smoothly. Leon is a very nice guy and worked diligently but also fitted in well. The pig was exceptionally tasty and went down a treat. Although we had about 80 I think we could have fed 160 so we are starting to squeak a bit as we consume vast quantities of left over pork. It’s a good one for you to do as I am sure you will get a number of enquiries. I am sure the Bertolotti’s will be in touch for their daughters 18th in September and I think there were a couple of other interested so good luck with that.” Richard Hutchinson , 19th of July 2010

“Thank you for providing the lamb roast for our Ruby Wedding party. The lamb was delicious and was cooked and served on time. There was plenty to go round – and we had a lot to spare. I would say that there was sufficient for over 50 heads. We will come to you again for our Golden !” Glenn Martin, 10th of July 2010

“Leon our chef was brilliant, what a friendly guy.  He had everything under control. He served the meat right on time, the meat was succulent and delicious – thank you so much.  Even watching the spit rotate was a highlight. I never got the time to thank him personally as I had to go to a wedding that night, please send on my thanks to him.” Penny Newton, 10th of July 2010

“We were so happy we decided on the hog roast for our party. Everything went off really well and we and our guests enjoyed the lovely meal.  Thank you so much for making the event such a wonderful success. I will definitely give your contact to my friends for future get togethers.Best wishes.”  Yasmin D’Souza, 4th of July 2010

“Just to say a big thank you for last night.  It went extremely well.  Food was delicious and it was all very efficiently done – Gary was great.” Paul Fontes,  4th of July 2010

“We just wanted to say how much we enjoyed our Hog Roast, the meats, both pork and lamb were beautiful and the salads were to quote one of our guests ’to die for’.  Also a mention must go to our lovely Austrailian chef who was brilliant!!” Kim and Gavin,  1st of July 2010

“Please thank your chefs for the very professional way that they carried out their duties together with being obliging to our guests. The Hog Roast was perfect and many of our guests took away with them your business cards. Your company will definitely be our first choice next time.” Richard Jackson, 28th of June 2010

“The roast was great, the guys were great.” Dwight Cupit, 28th of June 2010

“James was excellent and arrived on time armed with hog and lamb! Cooked to perfection- and cleared up brilliantly. I would certainly use you again.” Helen Hall, 21st of June 2010

“No other comments other than thank you. Ricky was really helpful and cooked the pork beautifully.” Giles Steiger, 21st of June 2010

“The evening went very well. The food was really good and Ricky did a great job supplying it all and taking everything away. We barely noticed him – which is fantastic as we were able to spend the whole evening enjoying ourselves.  It turned out that we ordered almost the exact right amount of food as well as there was very little left over (just a few buns and a bit of potato salad).” William Westgate, 21st of June 2010

“It was fantastic. They were professional( just really got on with it) and were charming. I suppose on a more serious note the lamb was gorgeous!” Jane Greenwood, 21th of June 2010

“We had a great party and many friends impressed with the spit roast – I believe one has booked with you already.” Dawn Wrigglesworth, 18th of June 2010

“Hope you don’t mind my adding my comments to Valerie’s regarding Saturday 12th June.  If I had any reservations they were dispersed as soon as I met Leon – wonderfully Antipodean & laid back!  He said it would be a success, & I never had any doubts he was right.

People with greater experience than ours of hog roasts all reckoned this was one of the best [@ least 2 reckon they will use you if the chance arises]. As for Sophie – I reckon half the men present fell instantly in love with her!

They both added so much to the evening by their sheer professionalism – please add my thanks to those of Valerie.  My thanks again to you & all the Big Roast team for adding so much to our special night.” Peter Wenham, 12th of June 2010

“It couldn’t possibly have been more successful!  Everything went so smoothly, and Leon and Sophie were gems – and very professional.  They made everything look so easy. They also managed to clear everything up in double quick time, as we had to leave the Park by 10.  Please do give them our most grateful thanks.

Obviously a Golden Wedding ‘do’ takes some organising, and we are more than grateful to Big Roast, for making it such a success.  If we are ever lucky enough to have such a party again, you will be our first port of call.  You were so calm and reassuring when I was tearing my hair out in the earlier stages!  Several of our guests asked for your details, and everyone was impressed by the standard of your catering.

The quality of the roast was excellent, and the trimmings much appreciated. Thank you all again from both of us, and do use any of the above for your testimonial page on your website. Very best wishes.” Valerie Wenham, 14th of June 2010

“Thanks very much it was nice” Richard Isadore, 14th of June 2010

“Thanks for a great hog roast today. A big thanks you for the setup, service and food. I received the customer feedback form from your chef and would rate the whole experience as excellent and would not hesitate to recommend your company to others. Please pass on our thanks to all involved.” Michale North, 14th of June 2010

“Everyone had a good time and the food was delicious.” Nita Kaplan, 2nd of June 2010

“Thanks for a great hog roast today. A big thanks you for the setup, service and food. I received the customer feedback form from your chef and would rate the whole experience as excellent and would not hesitate to recommend your company to others. Please pass on our thanks to all involved.”

“Leave aside the delicious, courteous etc, which given your reputation I expected. The biggest compliment that I can pay your wonderful chef is that I didn’t have to worry about him or the roast for a single minute. Which is what one needs when a party of 40 swells to 100 in a small urban garden.” Elizabeth Pisani, 2nd of June 2010

“The Big Roast people were very professional, friendly and helpful. And more important the food was great. In the end we had about 80 people eating and the whole pig was stripped to the bone! Many thanks.” Dave King, 18th May2010

“Thanks so much for the bbq on the 11th – we had a great day and everyone commented on how great the meat was – and what a good idea it was to get someone to take the stress out of cooking for your own party! The meat was obviously really good quality and was cooked really well – much better than we could have done ourselves!” Elizabeth Winder, 18th May 2010

“Thank you very much for providing a fantastic Big Roast on possibly the wettest day this year!! Your chef was fantastic, very helpful, friendly and cooked the pork to perfection despite the horrific weather and no motor!” Vicky Reed, 3rd March 2010

“Many thanks for all your help, and especially stepping in at such short notice to provide us with a Hogg Roast. The chef was great, and all the guests commented on how good the food was, it really contributed to the evening. You provided fantastic value for money, and we wouldn’t hesitate to recommend you.” Sarah & Corey Robinson, 24 October 2009.

“We had a great party thank you and both the lamb and your machine were fantastic. Your staff were really really helpful when we picked it up and it worked a treat. If we were to do anything like this again we would definitely use your company. I love it when you find a company that actually understands the word ‘service’ and makes everything easy to use/understand/order etc – and  the fact that everyone is so pleasant to deal with also makes a huge difference. Thank you very much for your help and may I say what a pleasure it was dealing with you all.” Penny Dixon, 20th September

“Previous experiences of corporate catering involved much ‘brown’ i.e. high carbohydrate, high fat food. Quite dull and uninspiring. A recent divisional ‘bash’ therefore led me to explore the world of Hog Roasts.

The BigRoast site revealed that hog roasts were actually the tip of the iceberg. Offering mixed menus and tailored to customer requirements, BigRoast helped to achieve that challenge of pleasing everyone all the time!

The food was perfect – a wonderful mixture of meats and accompanying salads. Luckily there was loads to go round as everyone had seconds and some ‘hogs’ even went for thirds! Everyone said it was fantastic food- you don’t normally get such an enthusiastic reception with sausage rolls and quiche!

Regarding ‘behind scenes’ customer service, BigRoast were not only extremely efficient in their set up, cooking and serving (as would be expected by demanding customers!), but they were also very friendly and calm – everything was done with a genuine smile. BigRoast staff went out of their way to make things go smoothly- even as far as helping with last minute decorations.

I would most definitely recommend BigRoast – they will certainly be my first point of call for any future event.” Chrissie Fenske, 16th Octoberbig-roast-customer-feedback-form-cfenske

“Just wanted to say a big thank you. It was an awesome evening and everyone loved the lamb. The Big Roast service was brilliant from start to finish and really appreciate how accommodating you were with our slightly ‘off piste’ requirements.” Sarah Sheridan, 21st September

“I don’t think I filled anything in on the night re feedback…I did manage to take a bit of hog for myself and it was absolutely delicious … everyone has said so.” Samantha Keeling, 16th September

“Thank you for your help and your service, the machine works wonders and it was the highlight of the party. Lots of guests were impressed and we’re passed on your details to them for future events. Thanks again and hope to use you in the future. Kind regards.” Kathryn Sustins, 15th September

“The service we received from the Big Roast was outstanding from start to finish, out guest thoroughly enjoyed the hog and salads provided, we would have no hesitation in using you again or recommending you to others. Many thanks for helping to make our son’s party such a success. ” Sandra Hewitt, 13th September

“I just wanted to say a very big thank you to you and your team. The food was amazing and so was the service. It was great dealing with you and we will definitely use your service again, as will many of our friends.” Tali Stein, 3rd September

“Great food cooked and served by friendly and very professional staff. We would definitely use Big Roast again” Killick & Co, 2nd September (Original Customer Feedback form)

“Thanks so much for our wonderful hog roast. Your chef and assistant were very professional, charming and helpful. The meat was cooked to perfection and my only regret was that it was not all eaten straight away, although alot of the staff, me included, enjoyed it the following week at home! I would not hesitate in recommending Big Roast to anyone thinking of having a hog roast at their celebration. Many thanks” Gill Spector, 25th July

“We’ll definitely keep you’re details to hand and spread the Big Roast word around town.” Aisha Al-lach, 22nd July

“Would just like to say thanks again for all your help. Hog Roast was a massive success and would not think twice about using you again and recommending you anyone who was thinking of the idea.” Dan Love, 14th July

“I just want to say thanks to your chef, Steve, who was a brilliant chef at our party. He was very efficient, worked really hard and was very friendly as well. He offered to help us with the preparations for our party, and he was lovely when he served to all our guests. The food was very tasty and we would definitely use you again. Once again, many thanks, especially to the lovely South African, Steve!” Fay Bermingham, 9th July

“It was all just perfect. We were very happy customers. The chef just fantastic, considerate and made sure everything ran smoothly. Thank you very, very much.” Lesley, 29th June

“Excellent Service. Would recommend to anyone looking to have a hog roast” Boulevard Catering, 26th June 2009 (Original Customer Feedback Form)

“It really was one of the highlights of our wedding. The simplicity of the hog roast alongside the wide range of salads that we helped select, made for a perfect catering. Bravo”  Steve Villager, 15th February

“We called in on the Wednesday about getting a Hog Roast at an office party we were having on the Saturday (someone else had let us down). From the initial phone call – all the way through to Steve and his team running the event we were very impressed by the high level of service and attention to detail. Many thanks for saving our bacon :-) ” Martin Speed, 28th January

“One of the best sites on the net! I won’t go any where else! such a pleasure to do business with you all at Big Roast. Many thanks for excellent service!” Marita Johnson, 23rd January


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